A Review of HR Unscrambled

At the CIPD Conference in Manchester earlier this month, Meg Peppin and I were invited to facilitate a short unconference session titled ‘HR Unscrambled’. Here are our reflections from the session.

HR Unscrambled Word Cloud

Whether you’re passionate about improving organisational culture, employee-led change, employee communication or anything else that will help make work better, we’d like to invite you to HR Unscrambled.” Our invitation to members.

We wanted to co-create an opportunity for dialogue between the CIPD, its members and any other people interested in exploring both the CIPD purpose, Championing better work and working lives, and the future for HR. We believe there is great meaning to be found in exploring ways to work co-actively, doing things with each other. HR Unscrambled represents the beginning of that learning.

In the future we shall:

  • Explore ways to broaden the reach – build on the social media energy that is growing, and extend beyond it too.
  • Utilise more open space facilitation at future events and conferences.
  • Integrate research from the CIPD and other relevant parties and involve members in shaping the future.

8.00am one morning in Manchester

Our space was airy, breakfast was available, and tables were set up for four people. Guests were invited in small groups to discuss what brought them to the session. There were 30 contributors from a wide range of backgrounds including, CIPD staff, HR and Learning and Development professionals from the UK public and private sectors, and independent consultants. We were delighted too that Peter Cheese the CEO of CIPD joined us for the first half despite seemingly being everywhere else too!

The emerging themes were connecting, sharing and learning – and the future.

The connecting and sharing through networking – in its most enjoyable sense – included sharing insights, building on those insights, reflecting and thinking through them together and the implications for organisations.

A question that users of social media are asking with increasing frequency – how can we invite in those who don’t access SoMe – how do we extend the conversation?

Learning comes from connecting and sharing, and having space to assimilate the learning. We explored technology and how it is changing the way we learn, what we know about how we learn, and how we can integrate technology into our Continuous Professional Development. There was also a desire to think about generational learning differences.

Implications for the future – what the generational differences and similarities are, what self directed learning means culturally within organisations, and what skills HR professionals need – were all up for discussion.

Learning

People grouped together in fours to explore common interests around these subjects. The conversations were self-organised; people went where they had the most interest. During the discussions, we invited people to move tables with the purpose of stimulating the development of the conversation and to facilitate more networking. People were also invited to use flipcharts to capture their thoughts, priorities – what they would like to share with people who weren’t there.

We noticed that across what seemed like a broad range of topics, a dominant theme emerged in relation to learning. Discussions encompassed the tools for learning, how people learn, how technology is changing traditional methods and creating opportunities for people to become curators of their own learning. IT can get twitchy but technology, self-directed learning, and the autonomy it offers has arrived. This has so many implications, and we were left with some big questions:

  • Social Media brought people together in this space – it feels edgy but are we just on the edge?  There’s a huge community of HR people both members of CIPD and non-members.  How can we bring them in?
  • What implications does self-managed learning have for how organisations are designed?
  • What does the HR of ten years time look like; how can we build towards that now?
  • What could we do more of in relation to mentoring?
  • What manager capabilities are needed for the future?
  • Are we too inward looking; how can we engage more outside our community to broaden our perspective?

We’d like to thank all of those who were motivated to get up early and create this event, and we look forward to building on this.

Meg Peppin and Doug Shaw

These notes are available free to download.

Community : Centre

Robert Ordever

I received an uplifting and moving email from Robert Ordever last Friday in the immediate aftermath of the 2013 CIPD Annual Conference. Robert wrote to Perry Timms and me with a wonderful reflection about what being at the conference meant for him, and for others too as it turned out. Perry sent the note on to Peter Cheese and we all thought it should be more widely read. Robert has kindly agreed so the good news is today, I get to shut up and hand over to Robert for a most lovely guest blog post.

Community Centre

I have dabbled in HR for around 15 years. I qualified after a couple of years of practicing because it was the right thing to do and for some years I have been a Chartered Fellow of the Institute.

If I am honest, I was a Fellow of an Institute I felt absolutely no connection with, in a profession I had very little time for. I was at times reluctant to say I was an HR professional and would caveat it with ‘but I’m not a stereotypical HR guy’.  I had, perhaps unfairly, judged the Institute and profession on the ‘safe’ rhetoric, obsession with process and the ever patronizing ‘seat at the top table’ debate.

Then along came Twitter and I started to discover other ‘non stereotypical HR folk’ aplenty. I found the social HR community and in doing so found a group who shared my passion for pushing the boundaries, for making work better, for prioritizing culture over process, for having conversations rather than networking and for being confident enough to challenge our own. I found people who were not ‘HR’ at all. Great people who just happened to earn a living in the people business.

The more I got to know them, the more I understood their sense of community. They are welcoming, unselfish, non-judgmental and have infectious energy. They are not in any way soft, unchallenging or safe.  Discovering unconferencing with these folk was a breath of fresh air. It was in many ways maverick but felt remarkably natural. It was not the normal bullshit, canvas bags or sales pitches I was used to at traditional conferences.

Imagine my surprise as I learned that the Institute had started to engage with some of these guys. Working with them, learning from them and involving them in shaping the direction of the Institute and the profession.  I have no idea if this is a new direction or something I simply hadn’t realised.

This discovery was the only reason I attended my first CIPD conference.

There has been plenty written about the content, but for me this conference was about community. I felt welcome and at home in every sense. Peter Cheese’s accessibility was remarkable and his attendance at HR Unscrambled was great to see.  Engaging the bloggers and tweeters with the event was a stroke of genius.

This week I finally felt proud to be a member of my Institute and profession. That is down to a community I am privileged to feel a part of.

Thanks Robert, have a great week folks.

A Review of the 2013 CIPD Annual Conference and Exhibition

I’m just back from a busy, fun few days in Manchester at the CIPD conference, and a little more besides.

Northern OD Network

On Tuesday morning I took the train from London to Manchester with Meg Peppin to take part in a Northern OD Network meeting. The session was held at the BBC HQ in Media City and we got a tour of the building including a visit to the set of BBC Breakfast. Here’s a picture of me in the studio grinning like a kid in a sweetshop.

Doug at the Beeb

After the tour we settled down to listen to David D’Souza talk about his forays into the world of social media, and his compilation, editing and publishing of the HR book of blogs, Humane, Resourced. Here’s the essence of what I heard David say:

Six months ago he began tweeting, meeting and exploring – David met people who challenge and push boundaries, are open to new things and care about their profession. He met a lot of bloggers.

He noticed that a lot of these people are intent rich – time poor, and settled on the idea of curating a book of blogs. The pace of the project ebbed and flowed and people were very generous in supporting David and sharing experiences to help him along his journey.

David wanted the project to be crowdsourced, low on control – high on opportunity.

The book got published, fame and fortune now ensues (David didn’t say that I hasten to add).

The conversation developed into how HR professionals can make use of social communication to drive ownership action and even, *shudder*, engagement. I enjoyed the dialogue very much – it was a good mix of enthusiasm, challenge and open minded exploration.

The day was capped off with a dim sum dinner in Chinatown with two lovely friends.

CIPD Conference – Day One

It felt like the whole of Manchester had turned up to hear the opening address to conference. Peter Cheese took a few minutes to update everyone on current and emerging thinking on how the CIPD is and will deliver on its purpose of Championing better work and working lives, and then introduced Rob Goffee and Gareth Jones who talked about Creating the best workplace on earth. I found the talk light on insight and heavy on cliche and rhetoric. It was also riddled with plugs for their various books. Guys – we know you’re authors, you don’t need to ram it down our throats. The talk was reviewed by a few bloggers here, and I encourage you to take a look.

This year the CIPD asked me to curate conference content on their tumblr site. In previous years I’ve focussed on covering conference sessions on my blog, which I find enjoyable and hard work. I thought the curation gig might be a bit easier, and I was wrong. I really enjoyed the challenge of trying to keep on top of everything and I was keen to photograph elements of the conference to add a visual twist in among the many blog posts.

Talking of visual twists…

Doug People Management

The folks at People Management came up with an excellent idea for this year’s conference – offering to put anyone, even me, on the front cover of their magazine. Inspired.

The evening of Day One included a Hacker’s Hangout which Perry Timms hosted. Peter Cheese and a number of hackers gathered for conversation and a couple of drinks. After that it was off to the Personnel Today party hosted by the genuinely charming Rob Moss, and then dinner with a few friends. Unusually for me I checked my emails when I got back to the hotel just after midnight and in my inbox I found this question. ‘Why do so many workers feel they have no power to think differently about their workplace? How can this be addressed?’ I responded, then I went to bed. More on this another day.

CIPD Conference – Day Two

I slept poorly on Wednesday night, and awoke around 4.15 am, thanks to a combination of things that go bump in the night, and nerves. The CIPD conference team had earlier agreed that Meg Peppin and I could facilitate a short unconference session this morning, called HR Unscrambled, and I was my usual mix of excitement and nerves.

We had an enthusiastic turnout for HR Unscrambled, which was a chance to meet new people, and discuss the future for HR. A few of the people who came along we knew, and many we didn’t. Peter Cheese was there too – this guy gets everywhere! I think it’s commendable how available Peter makes himself, and in this case, people who registered and turned up for a chance to talk about the future for HR, got to do so with their professional body’s CEO. I think that’s cool. Meg and I will be sharing some reflection from HR Unscrambled in a few days, for now though, I thought you might be interested to see a word cloud built from the notes that people made at their tables as they talked.

HR Unscrambled Word Cloud

I had to head off after our HR Unscrambled session, so I missed Dan Pink and plenty more besides. I tried to keep on top of things over at the CIPD tumblr where I hope I’ve managed to feature most, if not all, of the conference session blogs and reviews. Please let me know about any glaring omissions so I can include any good stuff I’ve missed. Just a brief mention for Ian Pettigrew who must have aching fingers today after somehow managing to write up over ten posts on various aspects of the conference.

In Summary

This year’s conference was a great mix of useful fun, connections and learning. Maybe it was the centenary year celebrations that helped add to the excitement, but more importantly, more sustainably, I feel like the CIPD is making real efforts and steps to deliver on that purpose I mentioned earlier. Championing better work and working lives. I’m sure there’ll be mistakes along the way, and disappointment too, such is the nature of exploring, experimenting and changing. It should be fun.