I’m involved in a really interesting project that combines HR, engagement and communication for a customer. We’re all learning loads from it, we’re loving it and together we’re helping to make work better. And I’m worried.
Increasingly people are saying to me things like “if anyone can fix this, you can” or “you can sort this, you’ve got clout around here”. I leave here soon, and an over reliance on me could mean that the good work everyone has sponsored and been involved with goes to waste if people wrongly associate my departure with the end of this stuff. If the customer believes that staff engagement and employee communication are worthwhile I think it’s important that they act to formalise and resource this position quickly, and ideally before I go so that I might share my knowledge and findings with whoever wants to pick up the baton.
Perhaps the most difficult thing to sustain will be the sense of independence the board has lent me and the sense of ignorance I’ve brought with me. I’ve used these, and my natural curiosity to ask “dumb questions”, the kind of questions people forget to ask, or even worse, assume someone else is dealing with.
Becoming reliant on people like me sucks. I love putting myself out of one piece of work and on to the next one and I hate the dependency model many consultancy firms (particularly the larger ones in my experience), peddle. What do you think? How can companies benefit from the ignorance and independence of consultants and not become reliant on them? Or am I worrying about nothing?