The ups and downs of engagement

Why is engagement going down in the UK and up in the USA?

There is an interesting report in HR Magazine this week that engagement in the UK is going down. What I find even more interesting is that in the USA it is going up and globally, it is staying the same. A rise in the USA seems at odds with the growing “99 percent” and “Occupy Wall Street” movements.

And what is happening in the UK? What specific things are people doing or not doing here that are leading to the problems?

I don’t know, but I think it is worth trying to find out. That’s why I’m helping with the Stop Doing Dumb Things Unconference. The Unconference is part of a journey to explore opportunities for collaboration and engagement, with better service as a goal.

Genuinely engaging business involves employees, customers, suppliers, communities and other groups too. That’s important and it goes far beyond good business too. It touches deep needs for sense of connectedness and purpose: intrinsic motivations.

If you would like to be part of a growing group of interesting people coming together in London on November 23rd to learn, share and challenge for better ways of working, simply grab a ticket. We’ll then send you details of some useful ways to engage and we look forward to meeting you and to sharing a useful and enjoyable day together.

Stakeholder Engagement – In Detail

Just for you – we’ve written an in depth study of stakeholder engagement. Well as in depth as anyone needs it to be. So forget your weighty tomes and worthy manuals, this is it folks.

1 – Be aware of who your stakeholders are

2 – Inform stakeholders about what’s going on

3 – Ask stakeholders their opinion

4 – Is that it? Seems to be…that’s where most folks leave it eh? OK – it’s a wrap, lights out, we’re going home. Oh yeah….the bit most folks forget…we nearly forgot.

5 – Act on what your stakeholders tell you. At least sometimes. Go on, it’s good for you, and your stakeholders will love you for it.

6 – Go back to step 1

Photo c/o brewbooks