HR folk believe engagement surveys help with engagement. Shame no one else does.
My mate Jon Ingham is at a Westminster briefing today. I know this because he is tweeting from there. He’s just thrown me a bone as follows:
“#westminbriefing audience poll: do surveys help or hinder employee engagement? 72% help, 9% hinder (one for @dougshaw1)”
I ask Jon what the audience make up is – “nearly all public sector HR” comes the reply.
Across the civil service less than four out of ten people believe action will be taken as a result of them filling in engagement surveys. (and the joke is – I got these figures from the 2010 civil service staff survey!).
So there you have it – evidence that the people who count don’t believe this stuff. What this shows me is that HR folk need to spend more time with people in other roles, otherwise as these figures from Jon show – they begin to believe their own hype.