Where I work, we aspire to be right first time. I’ve been thinking a lot about the merits or otherwise of that aspiration. Talking with a good friend the other day, he pointed me to this wonderful quote:
I’ve missed over 9000 shots in my career. I’ve lost almost 300 games. 26 times I’ve been trusted to take the game winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.
A long time ago, I found something hidden away in our leadership capabilities. I’ve lived by this for years and I love it.
Expects and encourages rapid failure in order to succeed
Right first time v rapid failure. Can you help balance that dilemma?