Stretch it don’t break it

I’m having learning pains this week.

My agility is not always matched by those I work with. And I need to learn to slow down a bit. I visualise the relationship between a customer and me as being connected by a rubber band.

In order to serve effectively, I must be patiently impatient.

It’s my job to stretch that band.

It’s not my job to break it.

Author: Doug Shaw

Artist and Consultant. Embracing uncertainty, sketching myself into existence. Helping people do things differently, through an artistic lens.

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