Howdy folks
News has reached me of another customer service fail. This time the victim is Gary Franklin, and the fail is from Kodak. In truth they’ve failed a total of seven times so far. Technical fails, and customer service fails. I shan’t repeat Gary’s tale of woe – he’s blogged about it and if you want to read how a big company can do bad service, do take a look at his story.
I’ve written a short song about Gary’s printer. Who knows – maybe, just maybe it will help get Gary out of the seventh level fail and towards a suitable result. I hope you like it.
thanks for the support Doug.
Hi Gary – my absolute pleasure.
Just catching up on some reading and I wanted to let you know how much both mr onatrainagain and I enjoy your songs 🙂
Wow thanks Emma, I’m really pleased to hear that. They are no works of art but I do quite like putting them together and I appreciate your feedback cheers!