The Art of Listening

I’m in the middle of preparing some illustrations for a client, one of which needs to represent good service. I got stuck for ideas, so I asked Twitter for some visual cues to help describe what good service looks like. Among the replies, Meg Peppin suggested that because good service comes from paying attention, I should explore the Chinese symbols for listening. My curiosity aroused, off I went – and here is my attempt at representing what I found.

Chinese Listening

Acrylic paint and a stiff brush may not be the best tools to use – but if I’ve got this even vaguely close to the mark, this set of characters represents ears, eyes, undivided attention, and heart. Meg described it to me as paying respectful attention. This feels like a lovely, useful way to capture the essence of good listening so I thought I’d pass it on.

I had another go at the drawing this morning, this time using ink.

Chinese Listening 2

Thank you Meg, and everyone else who offered suggestions.

 

Experiments in Wellbeing – Happiness Is…?

What is Wellbeing?

A group of us met recently at Herman Miller‘s London showroom to discuss and explore The Art and Science of Wellbeing. I’m aware from many previous conversations and blog posts that wellbeing is a broad subject so prior to the event, I sketched ‘what is wellbeing?’

Wellbeing Sketch

This sketch isn’t intended to be the answer – far from it, and it may be useful for you to start a conversation on the subject of what is wellbeing. Soon after sharing this picture, I received a helpful observation from Inji Duducu which she kindly said I could include in this post.

Inji Duducu Wellbeing tweet

Science

Our session at Herman Miller was quite short – so we agree to invest our time on a brief exploration of happiness. Mark Catchlove started us off by sharing some interesting resources connecting design and behaviours to trust and happiness, including:

Paul Zak’s Ted talk – Trust, Morality and Oxytocin and this paper titled: The Neuroscience of TrustMark also referenced this Herman Miller paper –  The Neurophysiology of Office Design Study: The Objective Findings

We found this article referencing Paul Dolan who gave a talk on happiness at this year’s Hay Festival. In the talk, he offers five things we can do to make ourselves happier right now:

  1. Listening to a favourite piece of music
  2. Spending five more minutes with someone you like
  3. Going outdoors
  4. Helping someone else
  5. Having a new experience

Art

I often find happiness quite fleeting, and to some extent, the harder I try and focus on it, the harder it becomes to find and to hold onto, so I take the idea of making yourself happier with a pinch of salt. That said – Paul Dolan’s suggestions are easy enough to experiment with – so we invited people to integrate a few of them into the rest of the session, along with a handful of creative principles, as we undertook an artistic exploration of our ‘happy place’.

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There is some excellent work in this gallery. Snapshots of some of the artwork people made together as they talked and explored wellbeing in general, and the idea of a happy place in particular.

After we had painted for a while, people were invited to tell the story of their pictures. Lots of people were willing to do this, including some who admitted they really struggle with public speaking. I think their willingness to overcome this says a lot about the encouraging atmosphere and environment we were able to cocreate for this session.

We spent time with people we like, we helped each other, and we tried something new. As people were leaving, many expressed a wish that the session could have been longer. It’s interesting how time flies when we take the time to get to know each other better, explore different ways to work and think, and encourage and support one other.

Thanks to all our guests for their willingness, and thanks to Mark Catchlove and all the lovely people at Herman Miller for kindly sponsoring this session. If you’d like to explore how Art for Work’s Sake can help you make your work better – get in touch. I’d love to hear from you.

Art for Work's Sake

Art is Theft

This is the first of two posts about the importance of attribution, acknowledgement and more. This post focuses on art, the next one will focus on work.

‘Art is Theft’ Pablo Picasso

‘Nothing is original. Steal from anywhere that resonates with inspiration or fuels your imagination. Devour old films, new films, music, books, paintings, photographs, poems, dreams, random conversations, architecture, bridges, street signs, trees, clouds, bodies of water, light and shadows. Select only things to steal from that speak directly to your soul. If you do this, your work (and theft) will be authentic. Authenticity is invaluable; originality is non-existent. And don’t bother concealing your thievery – celebrate it if you feel like it. In any case, always remember what Jean-Luc Godard said: “It’s not where you take things from – it’s where you take them to.’ Jim Jarmusch

‘You don’t sell ideas, ideas are for stealing’. Malcolm McLaren

‘Nothing is original. Steal with pride and acknowledge your inspiration.’ Yours truly, stealing from Pablo Picasso, Jim Jarmusch, Malcolm McLaren, and no doubt, a few others besides.

There’s a widely held notion in the arts world that the theft of ideas is inevitable, and to some extent, even acceptable.

Inspired By

Girl On A BeachI know from my own experience how it feels to be inspired by the work of others. I painted this picture after visiting the Museo Picasso in Malaga, and subsequently, several people have commented that it is Picasso-esque. Although this is an original work, it’s not hard to see where I took my inspiration from, and that taking of inspiration from others, is part of what makes art, art.

Copied From

Here’s another of my sketches. This time, what you can see is a copy of someone else’s work, specifically the pattern on our kitchen curtains. When I blogged this picture on my art website, I made this clear in the accompanying text and linked to the original design.

Curtains Pattern

When you are inspired by something – it can be helpful to acknowledge that inspiration, and when you copy something, I think it really matters to acknowledge the source. There’s a significant difference, isn’t there?

I recently spotted a statement on Facebook about the importance of art. It was on a page run by an artist named Erik Wahl, and the statement seems to be positioned as if it comes direct from him to us. Here is a screenshot of the statement in full.

The purpose of art is not to produce a product. The purpose of art is to produce thinking. The secret is not the mechanics or technical skill that create art - but the process of introspection and different levels of contemplation that generate it. Once you learn to embrace this process, your creative potential is limitless. Artwork should be an active verb (a lens by which to view the world) not a passive noun (a painting that sits dormant in a museum). Creativity lies NOT in the done but in the doing. Art is active and incomplete. Always shifting, always becoming. Art is a sneak peak into the future of potential, of what could be. Not a past result of what has been already done. Art is a process not a product. Art is a human act. Art is Risky. Generous. Courageous. Provocative. You can be perfect, or you can make art. You can keep track of what you will get in return for your effort, or you can make art. You can enjoy the status quo, or you can make art. This is the purpose for why art should not be cut from education.

As I read the statement, it feels odd to me, the flow isn’t quite working. Then I’m sure I begin to recognise in it, parts of other people’s work. For example:

‘Creativity lies not in the done but in the doing.’ This is a quote from the artist Julia Cameron. As an aside, a quick Google search revealed this on The High Road Artist blog from 2011. ‘As Julia Cameron says, “Creativity lies not in the DONE but in the DOING… ” It is ACTIVE and incomplete—always shifting, always becoming.’

‘Art is a process not a product.’ MaryAnn Kohl

‘Art is a human act…You can be perfect or you can make art. You can keep track of what you get in return, or you can make art. You can enjoy the status quo, or you can make art.’ Seth Godin

I may be wrong, I often am, and currently I cannot find any attribution or acknowledgement of the work (and/or influence) of others on or around Erik Wahl’s statement. I suppose there is always a possibility that I’ve simply stumbled upon a series of coincidences, in which case fair play to Erik Wahl, but I’m not sure, and to me his statement would have much more power if he had acknowledged his sources. Currently it feels odd that something which, when I last looked, had been shared over 20,000 times, and liked by over 13,000 people, might not be all that it seems. And that’s OK, because art is theft, right?