Making 2017 Better Than 2016. Part 1 : Coming Back From Nowhere.

In very brief summary, 2016 was a poor year.

A look back shows me I didn’t plan sufficiently and didn’t take enough action. I also took my eye off some important things, and spent too much time worrying about things which had passed and/or I had very little/no control over. The lack of control thing will always exist so I need to be and will be more comfortable with that. The rest, I can and will do better at.

I am making changes to my approach, starting with working through ‘How to Have Your Best Year, Every Year’ a workbook by Ann Hawkins. This workbook asks ten questions, the first of which is this:

‘What was your biggest accomplishment last year?’

My work comes from several sources. I’m going to start by acknowledging those sources and grouping accomplishments accordingly. I will then choose what I consider to be the biggest accomplishment of the year from each source.

Direct Sourced Work. Work which I source/attract through my network, and which I am primarily responsible for designing and facilitating, sometimes as part of a bigger event/program.

  • Art for Work’s Sake making it to the finals in the 2016 Learning Awards.
  • Leap Day 2016.
  • My improvised ‘Art of Better Learning’ ignite talk at the CIPD L&D show.
  • Opening the All About People conference in Bournemouth with The Art and Soul of Better Work.
  • Curating the graffiti wall at the Social Age Safari in Bristol.
  • Presenting and facilitating a master’s session at Ohio SHRM.
  • Opening Elmbridge Borough Council Manager’s conference with an art based learning workshop.
  • Facilitating a Leap Day for NHS North West.

Biggest accomplishment : Opening the All About People conference in Bournemouth with The Art and Soul of Better Work.

Why? Having resharpened and adapted my ‘live’ skills earlier on the year at the CIPD L&D show (recovering from misadventure) and at the Social Age Safari (my first time in an artist/curator role), I was given complete creative freedom for this session by Andy Swann, the event organiser. I’ve known Andy for a while, we had the privilege of doing a short European speaking tour together in 2015. There is a high level of trust in our relationship. Andy gave me the space, and the confidence to go all in on this session. This may sound cheesy, but I was at my best, most honest, wholehearted, imperfect self for this adventurous presentation, which combined a 20 minute talk at the start of the event, with a huge piece of cocreated art, made by our guests during the day.

It was an amazing event to be a part of, and led directly to me being invited to do something similar with Elmbridge Borough Council later in the year. This connection shows me that people see something in what I do that resonates with them. I believe I give generously of myself, and that what goes around, comes around. This event and the present and subsequent joy it brought to others and to me, matters. I need to make more people aware of this, and build on it.

Partnering Work. Work which we source/attract through our network, and which I have a role in designing and facilitating, sometimes as part of a bigger event/program.

  • Fringe events at PPMA annual conference with Meg Peppin.
  • Fringe events at CIPD annual conference with Meg, fourth year running.
  • Preliminary design of the Confer product.

Biggest accomplishment : Our fourth year of fringe events at the CIPD annual conference.

Why? Over the past three years, Meg and I have developed an excellent working relationship with Stephen Pobjoy and his team at the CIPD. This coalesced into a highly confident series of fringe events in 2016, which still retained their slightly edgy, experimental feel of previous years. Meg and I worked really well together, and we made great use of the trust the CIPD place in us. This enabled the delivery of some enjoyable, useful work with a creative and gently challenging edge. It’s well worth noting and acknowledging that the work we did at the PPMA conference arose from a positive experience at the 2015 CIPD fringe – so once again, good things are connected. I need to make more people aware of this, and build on it.

Associate work. Work which I do for and on behalf of other legal entities.

  • Becoming a partner at EthosVO and finding a useful and enjoyable role as a member of the People Group, a bit like an HR department, but so much better!
  • Signing an associate agreement with Smith+Co, and supporting a customer experience project with and for a key client.

Biggest accomplishment : Being a part of the EthosVO People Group.

Why? EthosVO is unlike anywhere else I work. It’s a partnership which has “The ability to build multi-stakeholder ecosystems that deliver trust and engagement at the individual level” Whether for customer, citizen, employee. Whether for their work, living or well-being. Building engagement and trustworthiness is the crisis of our current times that needs more attention, leadership and enabling technologies. The People Group, of which I am a member, is a loose approximation of an HR department, though unlike any other I’ve seen. This is partly due to the operating nature of the business and partly due to our desire to experiment with different ways of working.

It’s hard work – we face thorny challenges around recruitment, retention, performance and more. It’s real work too. Sometimes as a freelance consultant it can be hard to stay grounded. Lofty ideas and aspirations are useful and have a place – and they need to knit with the client reality, the day to day grind. Doing this work as part of EthosVO is an enjoyable challenge and gives me something which few freelancers have. I need to make more people aware of this, and build on it.

Artist (Yes. I am an artist)

  • Starting and establishing the We Are All Artists free art project, resulting in over 60 pieces of original art given away at random.
  • Selling over 20 original artworks.
  • Seeing the total donation from my art related work to Arts Emergency, rise over £300.

Biggest accomplishment : The We Are All Artists free art project.

Why? Imagine you could develop a hobby into one of the greatest learning opportunities of your life. An opportunity which would connect you to your community in ways you couldn’t begin to imagine, an opportunity which would see you featured in the local newspaper, see you and your project covered by ITV London Evening News, an opportunity to make new friends, develop your practice, and win a community award. Need I say more?

To conclude part one.

I mistakenly subtitled this section of my plan ‘Coming Back From Nowhere’, that was too harsh. I’m definitely coming back from somewhere. Somewhere interesting, useful, curious, challenging and enjoyable. I’m going to leave the subtitle in to remind me not to be so hasty next time, not to be so down on myself, and to acknowledge and focus more on the good things. Recording this feedback has been enjoyable and useful, it has reminded me that even in a poor year, many excellent things happened. It has also shown me how connected many things are. I need to raise my awareness of this less in review, more in the moment.

More please!

The Art of Listening

I’m in the middle of preparing some illustrations for a client, one of which needs to represent good service. I got stuck for ideas, so I asked Twitter for some visual cues to help describe what good service looks like. Among the replies, Meg Peppin suggested that because good service comes from paying attention, I should explore the Chinese symbols for listening. My curiosity aroused, off I went – and here is my attempt at representing what I found.

Chinese Listening

Acrylic paint and a stiff brush may not be the best tools to use – but if I’ve got this even vaguely close to the mark, this set of characters represents ears, eyes, undivided attention, and heart. Meg described it to me as paying respectful attention. This feels like a lovely, useful way to capture the essence of good listening so I thought I’d pass it on.

I had another go at the drawing this morning, this time using ink.

Chinese Listening 2

Thank you Meg, and everyone else who offered suggestions.

 

On the Fringe – In Manchester

This year the CIPD conference is back in Manchester on November 5th and 6th. Over the past few years I’ve enjoyed helping out at this event, and I’m really pleased to be going back again in 2014. In previous years I’ve done a lot of blogging, given talks on social leadership, culture and HR, and last year I had a lot of fun curating content for the CIPD on their tumblr channel. Things need to move on, things need to change, and so 2014 is going to be a little different for me. In addition to meeting lots of lovely people and learning something new, I’ll be playing a bit closer to the fringe this year, most of the time with my friend Meg Peppin.

Reflect and Connect

Reflect and Connect

Meg and I have been asked to facilitate some open space conversation around what people are learning and how they might apply that learning in their work. Reflect and Connect takes place on the CIPD stand between 1pm and 1.30pm Wednesday and Thursday. These sessions are open to all, and we particularly hope that people attending the event on their own will take part and meet new people. No ticket required for this one – just turn up, meet people and share something interesting.

The Art of Conversation

Everyone in HR appreciates the power of a good conversation. Join us for a drink and a chat, and play with some simple ideas to explore the art of good conversation. Come and reflect on the conference and exhibition so far, and connect with other professionals in a social setting. This is an early evening get together at Epernay between 18:45 and 20:00. It’s free to attend, please grab your ticket here so we know how many people to expect.

HR Unscrambled

HR Unscrambled is back for it’s second year. What is it? A mini unconference, where you help set the agenda, and then talk about how to make work better with your fellow HR professionals. Last time out – we spoke about connecting, sharing and learning, and the future for the profession. HR Unscrambled is on Thursday morning between 08:00 and 09:15, it is free to attend and you will need a ticket, available here.

If you are going to the conference this year – it would be lovely to see you at some of these sessions. In addition to all this, I’m particularly looking forward to hearing from Rita McGrath as she asks, ‘Are We All Entrepreneurs now?’ and explores how small changes mean so much for business agility. Small is the new significant – a favourite subject of mine. What are you looking forward to?