Classic Customer Feedback

A man gets his guitar busted by an airline. He gets no joy from customer service depts so one year down the line (patience of a saint) he writes a song about it, sticks it on youtube and it gets 4m hits and a long overdue sorry from the airline. As a geetar man I love this idea, I hope you enjoy it too. Thanks to David Shanks for telling me about this.

Anyone got any other creative examples of customer feedback they’d like to share?

Author: Doug Shaw

Artist and Consultant. Embracing uncertainty, sketching myself into existence. Helping people do things differently, through an artistic lens.

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