Healthy Habits

Dashing around London yesterday I spotted this sign in the doorway of Holland and Barrett.

Great idea! Will this single act save the planet? I doubt that, but if it achieves nothing else it will reduce the number of plastic bags blown on the wind into parks, playgrounds and high streets. Good work Holland and Barrett. I wonder what is stopping other retailers from pursuing a similar tactic? Why can’t the big supermarket chains just go ahead and follow suit? Come on Tesco, Sainsbury, Asda et al, get together, and agree to start charging your customers for plastic bags, or better still, just stop providing them at all. We’ll soon figure out more sustainable ways to get our shopping home, trust us, we will.

It’s The Waiting That Kills You

Like a lot of folk I meet plenty of interesting people, talk and share ideas, make proposals, follow up enquiries. It’s part of what is commonly referred to as looking for work, or looking for purpose, or maybe even looking to learn. I then spend time following these things up, Sometimes a conclusion is reached, and often, at some point the dialogue just fizzles out. Calls aren’t returned, emails aren’t responded to.

I’m not talking here about speculative approaches – ones where I think I might have spotted an opportunity and take a punt. On the rare occasion I take that kind of approach – I do so with no expectation of response. No – what I’m talking about is situations where I’ve been asked to submit something to someone else for consideration, feedback, follow up conversations and so on. I’m not the only one who experiences this – am I? Does this happen to you too?

People’s plans change all the time, mine included. I understand that, and when my plans change, I let people know. It would be rude not to, wouldn’t it? Putting the simple lack of courtesy to one side, this course of action burns energy and wastes the time of the person following up. I read a very interesting piece by Alexandra Samuel on the Harvard Business Review where she talks about new opportunities which come our way and the need to think carefully about which to engage with, and which to say no to. Alexandra’s advice is quite simple, we need to learn to say no, politely and effectively.

What really hit me as I read the post, is that not saying no burdens the recipient of the proposal or enquiry too. Perhaps not as much as the person doing the following up, but the recipient still has to read the approach, ignore the approach, think about not returning that call. This stuff takes time and effort and consumes energy. We can all do without this so I think it’s time to get over the anxiety of delivering so called bad news, and as Alexandra Samuel recommends, just learn to say no. Politely and effectively.

I wrote this post in 2010. At the time I called it ‘Yes or no, but not nothing’. I’ve updated and retitled it now, in January 2016. Six years since writing this remains one of the biggest challenges I face. With help – I’ve got better at parking these stalled conversations, and even so – I’d much rather they were dealt with, rather than left to hang around on the edges of my mind, like unwelcome guests at a party. If this is something you experience and you have a useful way of dealing with it – I’d love to hear from you please.

I can live with the no far easier than the silence. A no, or even a not now, helps me plan, so let’s make 2010/2011/2012/2013/2014/2015/2016 the year of saying yes, or no, but not nothing. Thank you.